Last modified: October 24th, 2019
1. The information and how we collect it
We explicitly ask you when we need information that personally identifies you (the “Personal Information“). For example, during the registration process we will ask you for your name and the business name, e-mail address and other information related to the Service. Personal Information is also collected when you contact our customer support, or send us other communication, and sign up for newsletters or special offers. Additional information collected by our Website, apps (and the Service) may include your IP address, web pages that you visit, types of browsers and/or devices you are using as well as their settings, information regarding your mobile network (such as carrier name, phone number, etc.), and any other data normally stored in website logs (collectively, the “Information”).
We may collect billing and account information for credit cards, payment cards or other payment systems from clients of paid versions of our Service and share this information with our billing and payment processors. We do not store credit card or payment card numbers after they have been forwarded to our billing and payment processors.
You must be above 13 years old to join our Service. We do not knowingly collect Personal Information from visitors under the age of 13. We only collect Personal Information through our Service from visitors under 13 where we have received the confirmation (via our Service and in accordance with our Terms of Service) of such student’s school and/or teacher to obtain the required consent for that student to use our Service and disclose the Personal Information, or where the parent of a child has signed the child up to use the Service.
Like many other websites and apps, we use “cookies” (a small file sent to your computer by a website or device to allow the website or app to store information which uniquely identifies you) or other similar software to collect data in order to assist our users and provide them with a more personal experience visits in our Website or apps. You can always disable cookies at your browser or device’s settings, but please note that if you do so, some (or all) of the features and functionality of our Service may not be available to you.
We may also use other technologies to collect anonymous non-personally identifiable information. Such information may include your IP address, browser and/or device type and settings, referring website, site usage, and whether you opened emails you received from us.
We may post our own clients testimonials on our Website or apps which may contain personally identifiable information. We will obtain a customer’s consent to post its name along with its testimonial (unless such information was made public by the customer itself).
Our Website offers a blog to allow you to learn more about us. These areas of the site are intended for parents and teachers. You should be aware that any personally identifiable information you provide in these areas may be read, collected, and used by others who access them. We are not responsible for any personally identifiable information you choose to submit in blogs or any other publicly accessible service or website. To request removal of your personal information from our blog or community forum, contact us via email firstname.lastname@example.org.
Our Website and/or apps may include links to other websites and/or apps whose privacy practices may differ from our own practices. If you submit personal information to any of those sites, your information is subject to their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
You are not required to provide us with any information, although we may be unable to provide the Service without your information.
2. What we do with your information
We may use your information in the following ways:
(i) To provide the Service as well as for auditing and improving our Service.
(iii) We may use and share Information with certain third-parties that help us operate our Website, apps and Service (e.g. cloud provider, email distribution service providers and other similar service providers). When we use such third parties, we restrict them from using or disclosing the information, except as required to perform services on our behalf or to comply with legal requirements. Personal information of our users will not be shared with third parties for marketing purposes.
(iv) We may share Information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our services.
(v) We reserve the right to disclose your Information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, or court order.
We will retain your Information for as long as your account is active or as needed to provide our Service. You may cancel your account at any time via the interface of the Service. If you encounter any problem in cancelling your account and you wish that we no longer use or hold your Information, please contact us via email@example.com. We may also retain and use your Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Terms of Service.
When you send an email or other communication to CodeMonkey, we may retain those communications in order to process and respond to your requests and improve our Service. Please do not send us any communication which contains confidential information. Since we are not able to evaluate whether such communication contains confidential information or not, we may retain or use any information relayed in such communication, and such retention or use shall not be deemed as a breach of our obligations.
We may disclose general aggregate non-personal information about our users to potential business partners, investors, or the public, but we will not, without your specific permission, disclose any of your Personal Information to third parties.
Except as described herein, we do not disclose your Information or share it with third parties.
3. Legal Basis for Processing Personal Information under General Data Protection Regulation (GDPR)
CodeMonkey Studios Ltd. may process your Personal Information because:
- We need to perform a contract with you;
- You have given us permission to do so;
- The processing is in our legitimate interests and is not overridden by your rights; or
- To comply with any applicable law.
4. Information Security
We use industry standard security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These measures include internal reviews of our data collection, storage and processing practices and security measures. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. CodeMonkey Studios Ltd. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Information.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where CodeMonkey Studios Ltd. relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
If CodeMonkey becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we may transfer all Information we have collected from our users in connection with such a transaction. However, the purchaser or successor entity will adhere by the terms under which your Information has been collected. If the purchaser or successor entity will not assume such responsibility, we will notify our users and enable them to request the permanent deletion of their information.
To make any requests for changes to your child’s account or requests for the removal of personal information collected about you or your child from our Service (as applicable), or to request that we stop the further collection or use of your or your child’s personal information in connection with the Service (as applicable), please contact us at firstname.lastname@example.org.
This policy shall be construed in accordance with and governed for all purposes by the substantive laws of the State of Israel without regard to conflicts of law provisions. You agree that any claim or dispute you may have against the Company and its affiliates, directors, officers, employees and representatives must be resolved by a court located in Tel-Aviv, Israel, and waive any jurisdictional, venue or inconvenient forum objections to such courts.
questions or concerns
CodeMonkey Studios Ltd. 2345 Yale St. 1st Floor Palo Alto, CA 94306, USA