\u0421\u043e\u0437\u0434\u0430\u0432\u0430\u0439\u0442\u0435 \u043d\u043e\u0432\u044b\u0435 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u0434\u043b\u044f \u0431\u0438\u0437\u043d\u0435\u0441\u0430<\/span><\/p><\/li>Prospecting to potential new customers<\/span><\/p><\/li>\u041e\u0441\u0443\u0449\u0435\u0441\u0442\u0432\u043b\u044f\u0435\u043c \u043f\u043e\u043b\u043d\u044b\u0439 \u0446\u0438\u043a\u043b \u043f\u0440\u043e\u0434\u0430\u0436, \u0432\u043a\u043b\u044e\u0447\u0430\u044f \u043f\u0435\u0440\u0435\u0433\u043e\u0432\u043e\u0440\u044b \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438 \u0438 \u043f\u0430\u0440\u0442\u043d\u0435\u0440\u0430\u043c\u0438.<\/span><\/p><\/li>\u0421\u0442\u0438\u043c\u0443\u043b\u0438\u0440\u0443\u0439\u0442\u0435 \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u0435 \u043d\u043e\u0432\u044b\u0445 \u0443\u0447\u0435\u0442\u043d\u044b\u0445 \u0437\u0430\u043f\u0438\u0441\u0435\u0439, \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0432\u0430\u044f \u043f\u043e\u043b\u0443\u0447\u0435\u043d\u0438\u0435 \u043f\u0440\u0438\u0431\u044b\u043b\u0438 \u0438 \u043f\u043e\u0441\u0442\u043e\u044f\u043d\u043d\u043e \u0438\u0449\u0438\u0442\u0435 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u0434\u043b\u044f \u0434\u043e\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u0445 \u043f\u0440\u043e\u0434\u0430\u0436<\/span><\/p><\/li>Provide a clear view of the sales activities, revenue forecasting, reports and maintain an orderly workflow<\/span><\/p><\/li>Provide insights based on customer requests to further improve our offering and to both attract new customers and retain<\/span><\/p>existing ones<\/li>Work with existing customers to ensure they have successful implementations<\/span><\/p><\/li><\/ul>\n\u0422\u0440\u0435\u0431\u043e\u0432\u0430\u043d\u0438\u044f:<\/span>\n<\/u>A hard working, self-motivated person that is willing to achieve excellence.<\/span><\/p><\/li>Creative and assertive communication skills.<\/span><\/p><\/li>Open to feedback and development.<\/span><\/p><\/li>Consistently meet\/exceed sales quotas within specified time frames.<\/span><\/p><\/li>Experience selling education curriculum is a plus.<\/span><\/p><\/li>Written and spoken communication skills<\/span><\/p><\/li>Demonstrated ability to learn software solutions and use of that knowledge to sell to academic institutions.<\/span><\/p><\/li>Bachelor's Degree in any related field is preferred, but not required.<\/span><\/p><\/li>Working knowledge of PipeDrive or similar CRM.<\/span><\/p>
<\/li><\/ul>\n* This will be a salary position with commission bonus based on lead conversion\n
\nCustomer Success Manager
<\/b>
About the role:<\/span><\/p>Develop and manage client relationships and portfolios.<\/span><\/p><\/li>You will provide excellent service to customers, understand their needs and ensure their success with CodeMonkey.<\/span><\/p><\/li>Analyze customer data to improve customer adoption and experience.<\/span><\/p><\/li>Lead online consultations, and one-on-one demos to educate customers on the features of our product.<\/span><\/p><\/li>Lead the onboarding process.<\/span><\/p><\/li>Stay in touch with customers to ensure that they're realizing the full potential of CodeMonkey.<\/span><\/p><\/li>Handle and resolve customer requests and complaints.<\/span><\/p><\/li>Minimize customer churn.<\/span><\/p><\/li><\/ul>About you:<\/span><\/p>A Minimum of 2 years experience in Account Management or as a CSM - MUST.<\/span><\/p><\/li>Native English speaker with excellent written and verbal skills - MUST (US market).<\/span><\/p><\/li>Energetic, self-starter, results-oriented and self-motivated.<\/span><\/p><\/li>Detail-oriented and organized team worker.<\/span><\/p><\/li>Exceptional customer service skills.<\/span><\/p><\/li>Sense of ownership and pride in your performance and its impact on the company\u2019s success.<\/span><\/p><\/li>Ability to build professional interpersonal relationships.<\/span><\/p><\/li>A business-oriented thinker who can see the bigger picture.<\/span><\/p><\/li>A strong individual contributor who drives results.<\/span><\/p><\/li><\/ul>Nice to have:<\/span><\/p>\u041d\u0430\u0432\u044b\u043a\u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c\u0438 \u0438 \u0441\u043f\u043e\u0441\u043e\u0431\u043d\u043e\u0441\u0442\u044c \u0440\u0430\u0441\u0441\u0442\u0430\u0432\u043b\u044f\u0442\u044c \u043f\u0440\u0438\u043e\u0440\u0438\u0442\u0435\u0442\u044b \u0438 \u0432\u044b\u043f\u043e\u043b\u043d\u044f\u0442\u044c.<\/span><\/p><\/li>\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u0440\u0430\u0431\u043e\u0442\u0430\u0442\u044c \u0432 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u043d\u044b\u0435 \u0447\u0430\u0441\u044b \u0432 \u0421\u0428\u0410. <\/span><\/p><\/li>Education or EdTech background.<\/span><\/p><\/li>Experience with customer support methods and tools.<\/span><\/p><\/li><\/ul><\/span>\n*2 years of experience and native English skills.\nCandidates must be located in the US or Israel, and they must work US hours.<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t